Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–3 business days. During high order volumes or holidays, processing times may take slightly longer. Once your order has been processed, it will be prepared for shipment.

You will receive a confirmation email once your order has been placed and another update once it has shipped.

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Shipping Time

Delivery times vary depending on your location:

United States: 7–9 business days

International Orders: 15–19 business days

Please note that these are estimated delivery times. Delays may occur due to customs processing, carrier delays, or high shipping volumes.

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Shipping Locations

We currently ship to:

United States

Select international destinations

If your country is available at checkout, we are able to ship to your location.

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Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

You can use this tracking number to monitor your delivery status in real time.

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Multiple Shipments

If your order contains multiple items, they may ship separately depending on supplier availability and warehouse locations. This means you may receive your items in different packages and at different times.

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Delayed or Missing Orders

While we do our best to ensure timely delivery, delays may occasionally occur due to customs, carrier issues, or other unforeseen circumstances.

If your order is delayed beyond the expected delivery window, please contact us so we can assist you in tracking your package.

If your tracking shows “delivered” but you have not received your package, we recommend checking with your local carrier and neighbors before contacting support.

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Incorrect Shipping Information

It is the customer’s responsibility to ensure all shipping details are entered correctly at checkout.

If you notice an error in your shipping address, please contact us immediately. We can only make changes if the order has not yet been processed or shipped.

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Customs & Import Fees (International Orders)

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations. These charges are the responsibility of the customer and are not included in our pricing.